The Internal Revenue Service (I.R.S.) continues expanding both online tools and taxpayer services. Thanks to the IRA (Inflation Reduction Act) funds, all these changes and improvements have been possible.
The main highlights are the expansion of the I.R.S. business and individual online accounts. What is more, the Document Upload Tool has reached 1 million submissions. Needless to say, there have been more amended returns filed electronically.
IRS six new features to help taxpayers
Among the six new features for the Individual Online Account stands out the new Spanish version of the Business Tax Account tool. Besides, many taxpayers have benefited from the awesome availability of amended business forms which can be filed online and electronically.
Another important achievement the IRS highlights is more special Community Assistance Visits to support American taxpayers in underserved areas of the United States.
All these efforts are part of the IRS Strategic Operating Plan said IRS Commissioner Danny Werfel. Taxpayers can now enjoy more in-person help from the Internal Revenue Service.
IRS face-to-face help at TACs
If you need support from the Internal Revenue Service and live in Alabama, Kansas, Missouri, Washington, Alaska or New York, make sure you check where they are offering in-person help.
- August 5-9, Thomasville, Alabama
- August 19-23, Abilene, Kansas
- September 9-13, West Plains, Missouri
- September 23-27, Clarkston, Washington
- October 7-11, Fairbanks, Alaska
- October 21-25, Potsdam, New York
If you are a taxpayer and you live in one of these areas, make sure you visit the IRS website to learn more details about the event date and opening hours. The IRS efforts will continue in 2025.
In fact, they would like to continue to focus on improving live assistance. It will be through enhanced efficiency in call centers. Another important change will be reducing paper. The Agency will make a big effort to ensure taxpayers receive all the benefits and credits they are entitled to.